Shipping policy

Shipping policies:

1. shipping options: We offer several shipping options to ensure that you receive your products conveniently. The available options and corresponding delivery times will be displayed during the checkout process.

2. processing time: After receiving your order, we require a processing time to ensure that your items are carefully packed and made ready for dispatch. The estimated processing time will also be displayed during the checkout process.

3. delivery areas: We ship within Germany and to selected international regions. Please check the availability of shipping to your country during the order process.

4. shipping costs: The shipping costs vary depending on the shipping option, delivery location and total weight of your order. The exact costs will be displayed in the shopping basket before completing your order.

5. shipment tracking: All orders are shipped with a tracking number so you can track the delivery status of your products at any time.

6. customs duties and taxes: Customs fees and taxes may apply to international orders. These charges are the responsibility of the customer and vary by country.

7. delivery times: Estimated delivery times will be displayed during the checkout process and will depend on your selected shipping option and location.

8. returns: For information on returns and exchanges, please see our Returns Policy. Please contact us if you need further assistance.

If you have any further questions or are unclear about our shipping policy, please do not hesitate to contact us. Thank you for choosing House of Veiled!